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Emerging Platforms

Cutting-edge technologies you should know about.

October 15, 2018

3 Industries That are Primed for Touch-Screen Kiosks

Touch-screen kiosks are by no means new, but we are just now entering the kiosk's golden age.

October 15, 2018

How City Information Services Can Cut Costs and Improve Efficiency with Chatbots

Doing the most human thing in a bureaucratic system can be a challenge. My wife and I learned that when we got married: We ended up having to go back and forth to San Francisco City Hall three times, even though our wedding was out of town. It was an unnecessarily complex hassle.

August 21, 2018

The Usability of Cryptocurrency

Cryptocurrency is creating quite the buzz in the tech sector, so you'd think it were more popular. But in reality, only 8 percent of Americans are invested in it. The major obstacle standing in the way of cryptocurrency making its way into mainstream adoption?

March 07, 2018

The 411 on 311 Systems: Bots Are a Smart Bet for City Information

When my wife and I decided to get married, little did we know that one of the best days of our lives would come with the baggage of a bureaucratic headache.

February 23, 2018

4 Ways Touchscreen Kiosks Can Improve Local Government

Walk into almost any courthouse or government office across the country, and you're likely to encounter all of those headaches and more. But not in San Francisco.