Thoughts on effectively selling products to customers.
Who Should Your Chatbot Be? 5 Personalities Users Will Love
Think back to your most recent chatbot experience. Do you remember what the bot said? How it made you feel? Probably not. Most chatbots provide useful information, but they do so in a generic and (let's be honest) boring way.
Our Favorite Mobile Product Design Tools
The app boom isn't over; it's ramping up.
5 Steps to Spur Innovations Forward
Innovation requires both rigidity and freedom. Innovators need to be held accountable for their ideas, but they also need space to try new things. Breakthroughs cannot happen without rapid testing and experimentation, and they certainly cannot happen without failure.
Rules of the Game: 5 Common Creative Brief Mistakes to Avoid
In the game Dungeons and Dragons (or D and D for short), the person with the plan is known as the dungeon master. He or she creates what's called a dungeon master's guide, which creatively steers the game while adhering to certain boundaries. That, minus the sorcery, orcs, and dragons, is basically the creative's role in product development.
3 Lessons Yeti Learned Designing a Chatbot for the City of San Francisco
If you've worked for a large organization, this should sound familiar: You're trying to follow the “proper channels” for procurement. What should only take a few minutes turns into a whirlwind of red tape the size of a kaiju - a Japanese movie monster.