Thoughts on effectively selling products to customers.
How to Design a Chatbot Your Customers Actually Want to Talk To
Creating a chatbot isn't just about designing something; it's also about designing someone. That's why startup x.ai hired Harvard grad Anna Kelsey, whose education centered around folklore mythology and theater. Kelsey's experience with characters and how they react and respond to one another helps her createchatbots with personality, which keep conversations feeling fresh and unscripted.
Who Should Your Chatbot Be? 5 Personalities Users Will Love
Think back to your most recent chatbot experience. Do you remember what the bot said? How it made you feel? Probably not. Most chatbots provide useful information, but they do so in a generic and (let's be honest) boring way.
Our Favorite Mobile Product Design Tools
The app boom isn't over; it's ramping up.
5 Steps to Spur Innovations Forward
Innovation requires both rigidity and freedom. Innovators need to be held accountable for their ideas, but they also need space to try new things. Breakthroughs cannot happen without rapid testing and experimentation, and they certainly cannot happen without failure.
Rules of the Game: 5 Common Creative Brief Mistakes to Avoid
In the game Dungeons and Dragons (or D and D for short), the person with the plan is known as the dungeon master. He or she creates what's called a dungeon master's guide, which creatively steers the game while adhering to certain boundaries. That, minus the sorcery, orcs, and dragons, is basically the creative's role in product development.