Chatbots: A Programmatic Approach to User Happiness
When users want information, they want it fast. Studies have shown that 62% of B2B and 42% of B2C customers purchased more after a good customer service experience. 69% attributed their good customer service experience to quick resolution of their problem. What if there were an omniscient digital entity that was able to respond to user requests at lightning speed, all at once?
How the IoT Will Improve Infrastructure
Governments worldwide are beginning to adopt IoT technologies. Keep your eyes peeled for "smart" infrastructure to crop up around your city.
Controlling Robots with Web Apps
Anyone who's watched a science fiction movie knows that autonomous robots tend to run amok and annihilate mankind. So it's important that we have ways to control robots in real time, in order to keep them on their best behavior.