Best practices and legendary insights on product design & development, innovation, apps, IoT, VR, software, and more.
Fireside Chat: Touchscreen Kiosks - Why You Should Care About Having Them
Kiosks are powerful tools that can play a pivotal role in creating exceptional indoor experiences. Not only do they welcome visitors, they engage and orient users empowering them to easily navigate complex indoor spaces.
My Team Used to Suck at Meetings, but Now People are Begging us to Share our Secret Sauce
Let's be honest: Meetings can be the worst. But it doesn't have to be that way.
The Sound of Silence: What We’re Not Saying About Siri and Her AI Gal Pals
Siri isn't alone in the sorority of digital assistants. She joins a lineage that started in 1952 with Bell Labs' Audrey, who could recognize spoken numbers. Since then, tech companies have produced an array of female digital assistants, including Viv, Alexa, Cortana, and Ooma
3 Service-Layer Strategies to Make Your IoT Product’s UX Shine
I'm always on the hunt for a better user experience. Even if a product isn't perfect, its service layer can offer tremendous value and attract consumers.
Commentary: Four Questions to Ask Before Venturing Into Vending
Forget everything you thought you knew about basement-banished vending machines selling Funyuns, Pop-Tarts, and maybe Snickers bars. Today, touch-screen interfaces, 3D-printing capabilities, and a host of other technological advancements make the vending industry ripe for disruption by creative companies.